Terms of service

Akeycap Terms of Service

Last Updated: April 15, 2026

OVERVIEW

This website is operated by Akeycap. Throughout the site, the terms “we”, “us” and “our” refer to Akeycap. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

 


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - BUSINESS ENTITY & GOVERNING LAW

Akeycap is a brand owned and operated by Keycap Trading Limited (甲刻商貿科技有限公司), a company registered in Hong Kong. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong S.A.R.

SECTION 3 - PRODUCTS AND CUSTOM NATURE (QC STANDARDS)

Certain products, such as custom keycaps, are produced in batches and may have slight variations.

  • We have made every effort to display as accurately as possible the colors and images of our products.

  • By purchasing, you acknowledge that you have read and accepted our [Link: Quality Standard]. Minor cosmetic marks consistent with the manufacturing process that do not affect functionality are not considered defects.

SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. For more detail, please review our Refund Policy.

SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 6 - THIRD-PARTY TOOLS & LINKS

We may provide you with access to third-party tools (such as PayPal, Shopify Payments, or YunExpress tracking) which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools ”as is” without any warranties.

SECTION 7 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 8 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 9 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights.

 

SECTION 10 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@akeycap.com. Legal Entity: Keycap Trading Limited (甲刻商貿科技有限公司)

Address: RM 1603, 16/F, TUNG NING BUILDING, NO.125-126 CONNAUGHT RD CENTRAL, SHEUNG WAN, HONG KONG

Email: support@akeycap.com